gold matka

gold matka App support

Contact
+91 2258085489

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gold matka:

Q1: How to log in after installing the gold matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This streamlined process allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking 'send,' you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number first. If the number has changed, please email your updated KYC details to the customer support team to assist with transferring your account. This will help expedite the process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you can easily log in and start playing. This should allow you to access the app without any problems.

Most Asked Questions Related To Withdraw In The gold matka:

Q1: What is the minimum withdrawal amount in the gold matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can only withdraw the money you've earned through gaming activities, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

For verification purposes, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth onboarding process. Saving these details will facilitate further transactions and activities within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from the initial 30 minutes. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This can impact the overall completion time for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus amount itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for assistance.

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